BY PLACING A PRE-ORDER FOR A PRODUCT FROM UNIONKEY WALLET, YOU ACCEPT AND AGREE TO BE BOUND BY THIS UNIONKEY WALLET PRE-ORDER CONTRACT (THIS “CONTRACT”)
THIS PRODUCT HAS NOT BEEN OFFICIALLY APPROVED ACCORDING TO THE RULES OF THE FEDERAL COMMUNICATIONS COMMISSION. THIS PRODUCT CANNOT BE OFFERED FOR SALE OR LEASE UNTIL THE REQUIRED AUTHORIZATION IS SECURED.
PLEASE NOTE THAT SECTIONS 12 CONTAIN GUIDELINES FOR DISPUTE RESOLUTION BETWEEN YOU AND UNIONKEY WALLET.
1. DOCUMENTATION. To pre-order the UnionKey Wallet product described on the corresponding website (the “Product”), you are required to accept the following documents:
a. Pre-Order Contract Terms and Conditions: This Contract becomes effective when you place your pre-order.
b. Product Details: The specifics of the Product are yet to be finalized. Once available, we will publish a detailed description of the Product, known as the “Product Details,” on our website http://www.unionkey.net/home. The Product Details will be effective as of the date of your final payment.
c. Final Price List: Before making the full purchase payment for the Product, you will receive the “Final Price List.” This document will include the final pricing based on your selected Product Details, shipping information, applicable taxes and fees, and additional terms.
2. PRE-ORDER; NO COMMITMENT TO PURCHASE. A pre-order made under this Contract is non-refundable and non-cancelable, except as stated in Section 7, and serves as a pre-order for a future acquisition of the Product from Hetaro Labs Limited or its affiliates (“UnionKey Wallet,” “we,” “us” or “our”), as per the terms of this Contract. Your Product’s price is based on the anticipated features and options at the time of order. Features or options released or modified after your order may not be included in or available for your Product at release. Although your pre-order is non-refundable (subject to Section 7), there is no obligation to purchase a Product from us. In the event of a full refund of your pre-order, we are not obligated to provide you with a Product. This Contract does not constitute a sale agreement and does not guarantee pricing, a definite production slot, a specific delivery date, a particular position on a waitlist, specific Product Details, or Product delivery. Subject to other Contract terms, to finalize the purchase of a Product, you must agree to the Product Details and Final Price List, which will contain additional terms. Notwithstanding other provisions here, we may decline pre-orders for any reason at our discretion, including deciding not to offer the Product in certain regions or to prevent over-subscription. If your pre-order is declined, you will be informed, and your pre-order payment will be refunded.
3. PURCHASE PRICE, TAXES, AND OFFICIAL FEES. The purchase price of the Product (the “Purchase Price”) is unknown at this time. The Purchase Price does not cover taxes or official fees. These charges, dependent on shipping details you provide, will be calculated closer to the delivery time and outlined on the Final Price List. You are solely responsible for covering these additional taxes and fees.
4. ORDER PROCESS; CANCELLATION; CHANGES. Only individuals who have reserved a spot on one of our official waitlists (collectively, the “Waitlist”) will be eligible to receive a Product in accordance herewith. In order to reserve your spot on the Waitlist, you must pay a deposit of two hundred and nineteen (219) USD (“Deposit”), in accordance with Section 5, below, and submit certain personal information (“Registration Information”). You will be charged the Deposit when you reserve your spot on the Waitlist. Reserving your spot on the Waitlist constitutes your express agreement to be charged the noncancellable and nonrefundable (subject to Section 9) Deposit using your provided payment method. Users who have paid a Deposit and provided the Registration Information may be notified of their position on the Waitlist. We may notify individuals on the Waitlist of their eligibility to take additional steps in order to change their position on such Waitlist.
5. PAYMENT TERMS FOR PRE-ORDER. In order to reserve your spot on a Waitlist, you must connect a compatible digital wallet to our website and use an accepted form of payment and comply with the corresponding payment terms. Solana Mobile will not be liable for any losses or harms sustained as a result of user error in connection with your Deposit, including incorrectly constructed transactions or mistyped addresses, or malfunctioning programs or smart contracts.
6. NO ASSURANCE OF DELIVERY DATE; TITLE TRANSFER.
a. Once we confirm your Product readiness for shipping, you must provide: (1) the remaining balance for the Purchase Price, including any extra disclosed costs on the Final Pricing List (the “Final Payment”), and (2) shipping, wallet, and contact details. Initial developer units of the Product may be exclusive to the United States, while general production units may expand to other jurisdictions including U.S. Territories, Canada, the United Kingdom, and European Union member nations. If you fail to respond to our notification or cannot arrange for delivery, your Product may be allocated to others. Failure to furnish shipping details within thirty (30) days from our initial notification may lead to order cancellation by UnionKey Wallet with retention of your Pre-Order.
b. Title and risk transfer to you upon handing over the Product to the third-party carrier. UnionKey Wallet bears no responsibility for claims related to Product damage or losses in transit.
c. By pre-ordering a Product without specifying the model, features, and options, you acknowledge that shipping and delivery dates are approximations and not guaranteed. UnionKey Wallet is not liable for any shipment delays. Your actual delivery date depends on various factors, including Product manufacturing timelines, availability of our delivery and service operations, and the timing of your Pre-Order and Final Payment. If an estimated shipment date is provided and we later confirm unavailability to ship by that date, we may compel UnionKey Wallet to offer you a refund or a revised estimated shipment date.
7.REFUND. Notwithstanding anything else set forth herein, in the event that (A) you have () paid the Deposit; (ii) provided Registration Information; (iii) paid the Final Payment; and (iv) provided shipping information in accordance with Section 6, and (B) the Product has not shipped by December 31, 2025, or (B) you have paid a Deposit and the Purchase Price exceeds US$600.00, you will be entitled to a refund of the Deposit. Refunds shall only be paid in the form of payment from which the Deposit was originally received. Except as specifically set forth in this Agreement, your Deposit is non-refundable.
8. PRIVACY POLICY. All information you disclose in relation to your Product order will adhere to our Privacy Policy. https://unionkey.io/school/unionkey-usage-guide/Privacy-Policy.html
9. LIMITATION OF LIABILITY. To the extent permitted by applicable law, UnionKey Wallet shall not be liable for personal injury or any incidental, special, indirect, or consequential damages arising from this Contract or Product purchase. Certain jurisdictions may not permit liability limitation for personal injury or incidental or consequential damages, thus this limitation might not apply to you. UnionKey Wallet’s total liability for damages (excluding required by law) will not exceed the Pre-Order amount paid to UnionKey Wallet. The limitations shall stand even if the stated remedy fails its essential purpose.
10.NO RESELLERS; DISCONTINUATION; CANCELLATION. UnionKey Wallet aims to distribute Products exclusively to consumers. We reserve the right to unilaterally cancel any order made for resale purposes or if made in bad faith. In such instances, no refund will be provided for any amounts previously paid to UnionKey Wallet. You agree to comply with all applicable laws, rules, and regulations concerning your Pre-Order, additional payments to UnionKey Wallet, and your receipt and use of the Product. By making a purchase, you confirm that the Product is solely for personal use and not for resale or export. UnionKey Wallet may cancel your order and refund paid amounts if the Product or any of its features or functions are discontinued after your order is placed.
11.DEFAULT AND REMEDIES. If you are in default of this Agreement, we may cancel your order following any legally required notice or waiting period. You will be in default of this Agreement for actions including, without limitation, if you provide false or misleading information, fail to take any steps necessary to place an order in accordance with the terms of this Agreement, act in bad faith in connection with the Deposit and/or Product, or engage in any unlawful activity with respect to this Agreement or the Product.
12. DISPUTE RESOLUTION.
a. APPLICABILITY OF ARBITRATION AGREEMENT. Under this Arbitration Agreement, any dispute, claim, or disagreement arising from or related to this Contract, your website access or use, communications received from us concerning this Contract, or any Product fall within the definition of a “Dispute.” Disputes shall be settled through binding arbitration rather than in court, with exceptions for small claims court and equitable relief in case of intellectual property infringement. This Arbitration Agreement also encompasses disputes arising before or after this Contract's effective date.
b. INFORMAL DISPUTE RESOLUTION. Should a Dispute arise, efforts will be made in good faith to achieve a prompt, cost-effective resolution. Before initiating arbitration or small claims court action, both parties agree to endeavor resolving Disputes informally through an Informal Dispute Resolution Conference. This process is required before commencing arbitration and underlies a condition precedent for arbitration initiation.
13. WAIVER OF JURY TRIAL. By agreeing to this Contract, you waive the right to a jury trial and opt for resolving Disputes through arbitration, unless specified otherwise in the Arbitration Agreement.
14. GOVERNING LAW; INTEGRATION; ASSIGNMENT. All matters relating to this Contract are governed by Hong Kong Law. Additional terms not explicitly stated herein are inapplicable, while your Product use may be subject to disclosed terms and conditions before application. This Contract becomes effective upon acceptance, whether electronically or otherwise.